PRIVATE POLICY

PRIVACY POLICY

GENERAL INFORMATION

The personal data of users collected and processed through the website https://fctakoradi.com will be managed by:

Takoradi Football Club (F.C. Takoradi): info@fctakoradi.com

Hereinafter referred to as “F.C. Takoradi.”

TYPES OF INFORMATION GATHERED

The information we collect from customers helps us personalize and continually improve your experience at F.C. Takoradi. Here are the types of information we gather:

Information You Provide:
You provide information when you search, read, and watch content, purchase a product, or communicate with us. As a result of these actions, you might supply us with the following information:

• First and last name

• Email address

• Phone number (including WhatsApp number)

• Address (for shipping purposes)

• City/Province/State

• Country

• ZIP/Postal code

• IP address

• Payment information (e.g., PayPal account information)

• Any additional information related to you that you provide directly through our website or indirectly through our online presence, such as cookies.

F.C. Takoradi will not collect any personally identifiable information about you unless you provide it.

PAYMENT INFORMATION:

Your credit card or payment information will be processed by PayPal, which will handle and safeguard your data with total security and exclusively for processing the purchase of products. F.C. Takoradi reserves the right to use any available payment platform that treats your data solely for processing product purchases.

Please consult PayPal’s privacy policy here: PayPal Privacy Policy

GOOGLE ANALYTICS:

We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

AUTOMATIC INFORMATION:

Like many websites, we use “cookies” to enhance your experience. When your web browser accesses F.C. Takoradi or third-party content served by or on behalf of F.C. Takoradi on other websites, we obtain certain types of anonymous information that is not personally identifiable. This information includes, but is not limited to:

• Internet protocol (IP) address.

• Computer and connection details, such as browser type, version, and connection speed.

• Purchase history.

• Products you have searched for, viewed, or purchased.

• We use this information to analyze and improve our services and your overall experience.

DATA RETENTION DURATION

Personal data will be retained for as long as necessary to provide and deliver the products or until you withdraw your consent.

HOW WE USE YOUR INFORMATION.

We use the information we collect to provide, maintain, protect, and improve our website, content, and products. The personal information collected through our site is used as follows:

• Identification: Identify you as a user in our system.

• Order Processing: Process your purchases and deliver the products.

• Improvements: Enhance our products, services, website, and business operations.

• User Experience: Understand and improve your experience using our website and products.

• Email Communications: Send emails through platforms like MailChimp and Klaviyo.

• Customer Support: Respond to your comments or questions and provide customer service.

• Notifications: Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

• Event and Product Updates: Communicate with you about upcoming events and news about products and services offered by F.C. Takoradi and our selected partners.

• Marketing: Use for marketing purposes, including Google Ads, Facebook Ads, Twitter Ads, Pinterest Ads, and Instagram Ads.

• Data Integration: Link or combine your information with other data from third parties to better understand your needs and provide improved service.

• Security: Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

HOW DO YOU GET MY CONSENT?

By placing an order for a product and providing us with personal information to communicate with you, you agree to our collection and use of your information. If you wish to withdraw your consent, you can contact us through the contact information provided on our website or through our support page.

SOCIAL NETWORKS

Our website includes links and functions associated with various social networks, allowing you to share information. We recommend reviewing the privacy policies and data protection practices of each social network used on our website:

• Facebook Privacy Policy

• Twitter Privacy Policy

• Instagram Privacy Policy

• YouTube Privacy Policy

• LinkedIn Privacy Policy

COOKIES

When you visit the F.C. Takoradi website, we send one or more cookies to your device.

WHAT ARE COOKIES?

Cookies are small text files stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember your previous visits. Cookies are a common web technology used by most websites for years. They help websites function more efficiently and provide information to the site owners.

Cookies are used to measure which parts of the website people visit and to customize your experience. They also provide information that helps us monitor and improve the website’s performance.

REFUSING or WITHDRAWING CONSENT TOTHE USE OF COOKIES

If you do not want cookies to be placed on your device, you can adjust your internet browser settings to reject all or some cookies and alert you when a cookie is placed on your device. For further information on how to do this, please refer to your browser’s ‘help,’ ‘tool,’ or ‘edit’ section. Note that blocking all cookies, including strictly necessary ones, may affect the functionality of the F.C. Takoradi website.

Here are links to manage and block cookies depending on the browser you use:

• Internet Explorer

• Firefox

• Chrome

• Safari

OUR COOKIES ARE USED FOR THE FOLLOWING:

• Strictly Necessary: These cookies are essential for the F.C. Takoradi website to perform its basic functions.

• Functionality: These cookies store user preferences such as account name, language, and location, allowing the website to provide personalized features.

• Security: These cookies help identify and prevent potential security risks.

• Analytics and Performance: Performance cookies collect information on how users interact with our website, including which pages are visited most. We use this data to improve website functionality and user experience.

• Advertising (e.g., Facebook Ads, Google Ads, YouTube Ads, Twitter Ads): These cookies display relevant advertising to visitors who use our services or visit our website. They help us understand and report on the effectiveness of ads served on our website. They track details such as the number of unique visitors, ad displays, and clicks. They also build user profiles, including showing ads based on products you’ve viewed. These cookies are set by F.C. Takoradi and trusted third-party networks and are generally persistent.

HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we do not sell it to others. We share customer information only as described below:

Third-Party Service Providers:
We employ other companies and individuals to perform functions on our behalf. Examples include delivering products (courier companies), processing payments (PayPal), sending emails, analyzing data, providing marketing assistance, and offering search results and links. These third parties have access to personal information necessary to perform their functions but may not use it for other purposes.

Business Transfers:
In the event that F.C. Takoradi is involved in a merger, acquisition, or any form of sale of some or all of its assets, your information will likely be transferred. F.C. Takoradi will notify you via email or place a prominent notice on our website before your information becomes subject to a different privacy policy.

Protection of F.C. Takoradi and Others:
We release personal information when we believe it is appropriate to comply with the law, enforce or apply our Terms and Conditions and other agreements, or protect the rights, property, or safety of F.C. Takoradi, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent:
Other than as set out above, you will receive notice when personally identifiable information about you might be shared with third parties, and you will have the opportunity to choose not to share the information.

Anonymous Information:
F.C. Takoradi uses anonymous browsing information collected automatically by our servers primarily to help us administer and improve the website. We may also use aggregated anonymous information to provide insights about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address:
The email address you provide for receiving our email communications will never be rented or sold to a third party.

PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. If transactions are processed on the website, transaction information is transmitted to and from the website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those individuals who need to know that information to provide products or services to you and those you have authorized to access such information.

F.C. Takoradi follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

EU MEMBERS’ RIGHTS (GDPR COMPLIANT)

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.

We describe these rights below:

• Access and Porting: You can access of your information by contact us.

• Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contact us.

• Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

• Revoke consent: Where you have previously provided your consent, such as to permit us to process health-related data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.

• Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

CHILDREN’S ONLINE PRIVACY PROTECTION

We comply with the GDPR (General Data Protection Regulation) requirements regarding the protection of minors’ personal data. We do not collect any information from individuals under 13 years of age. Our website, products, and services are intended for individuals who are at least 18 years old or older.

EDITING AND DELETING INFORMATION

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify, and delete your information at any time by contacting us through the provided contact information.

To opt-out of F.C. Takoradi emails, follow the instructions included in the email. Your request should be processed within 48 hours.

SUPPLIERS AND OTHER THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information that F.C. Takoradi collects from you. If you disclose your information to others, whether other users or suppliers on F.C. Takoradi, different rules may apply to their use or disclosure of the information you disclose to them. F.C. Takoradi does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. F.C. Takoradi is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the F.C. Takoradi site. We encourage you to ask questions before you disclose your personal information to others.

CHANGES TO THIS PRIVACY POLICY

F.C. Takoradi will post modifications to this Privacy Policy by date to inform you of any changes. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

CONTACT US